Terms & Conditions

1. Acceptance of Terms

By accessing or using the Rieka Elevators website, requesting a quotation, or availing our products and services, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our website or services.

2. Our Services

Rieka Elevators designs, supplies, installs, modernises and maintains lifts, elevators and escalators. All quotations are based on the information you provide and are subject to a technical site survey before final confirmation.

3. Quotations & Orders

• Quotations are valid for the period mentioned in the quotation document.
• Final pricing may change after the site survey or on changes to scope, specifications or site conditions.
• An order is confirmed only after a signed agreement and the agreed advance payment is received.

4. Installation & Timelines

Delivery and installation timelines are estimates and may be affected by site readiness, approvals, availability of materials and factors beyond our control. We will keep you informed of any material changes.

5. Payments

Payments are due as per the schedule in your agreement. Delay in payment may lead to delay in work, suspension of service, or applicable charges as stated in the agreement.

6. Warranty & Maintenance

Warranty terms are specified in your product agreement. Continued safe operation depends on periodic maintenance. We recommend an Annual Maintenance Contract (AMC); details are provided separately.

7. Intellectual Property

All content on this website — including text, graphics, logos and images — is the property of Rieka Elevators and may not be copied or reused without our written permission.

8. Limitation of Liability

To the extent permitted by law, Rieka Elevators shall not be liable for indirect or consequential losses. Our total liability is limited to the value of the specific product or service in question.

9. Governing Law

These terms are governed by the laws of India, and any disputes shall be subject to the jurisdiction of the courts at Delhi NCR.

10. Contact

Questions about these terms? Email contact@riekaelevators.in or call +91 76689 35710.